1. Introduction

Welcome to Kocha Craft! By accessing and using our website (www.kochacraft.com) and purchasing our handcrafted products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree with any part of these terms, please do not use our website or make a purchase.

2. Use of Website

• Eligibility: You must be at least 18 years old to use this website. By using our website, you represent and warrant that you are of legal age to form a binding contract.
• Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. Product Information and Availability

• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, or current.
• Availability: All products are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

4. Pricing and Payment

• Prices: Prices for products are subject to change without notice. The price charged will be the price in effect at the time of your order.
• Payment: We accept various payment methods, including credit/debit cards and other methods as listed on our website. By providing payment information, you authorize us to charge the amount due for your order.

5. Orders and Shipping

• Order Processing: We will process orders as quickly as possible. Delivery times are estimates and may vary based on location and other factors. We are not responsible for delays caused by shipping carriers.
• Shipping Costs: Shipping costs will be calculated based on your location and the shipping method selected at checkout. Any applicable taxes or duties are the responsibility of the customer.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on how to return products and request refunds. Our policy outlines the conditions under which returns and refunds are accepted.

7. Intellectual Property

• Ownership: All content on our website, including text, images, logos, and designs, is the property of Kocha Craft and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

• Disclaimer: Our website and products are provided on an “as is” basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of our website or the accuracy of the information provided.
• Liability: To the fullest extent permitted by law, Kocha Craft will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless Kocha Craft, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of or related to your use of our website or violation of these Terms of Service.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Surat, gujrat, india. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Surat, gujrat, india.

11. Changes to Terms

Kocha Craft reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of the website following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

• Email: Kochacraft1@gmail.com
• Phone: +91 78745 84003
• Address: 3rd shade, opp. Sur shanti farm, shreenath chowk, Kosad, Surat-394107