Welcome to Kocha Craft. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as:

• Kocha Craft
• Kochacraft1@gmail.com
• +91 78745 84003

Non-Personal Information: We also collect non-personal information about your visit to our website, including:

• IP Address
• Browser Type
• Device Information
• Referring Website
• Pages Viewed and Time Spent

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including managing payments and shipping.
• Customer Support: To provide customer service and respond to inquiries.
• Marketing: To send promotional emails, newsletters, and special offers (you may opt-out at any time).
• Website Improvement: To analyze usage patterns and improve our website’s functionality and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in processing orders, managing payments, or providing customer support.
• Legal Requirements: To comply with legal obligations, respond to lawful requests, or protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies and secure servers.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and track website usage. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal information by contacting us. Please note that certain information may need to be retained for legal or business purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kocha Craft
Email: 3rd shade, opp. Sur shanti farm, shreenath chowk, Kosad, Surat-394107

Thank you for trusting Kocha Craft with your personal information. We are dedicated to maintaining your privacy and ensuring a safe online experience.